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Service Delivery Manager - ITIL
Salary:
£60K - £65K + Bonus
Location:
Liverpool, Merseyside
Date posted:
04-Feb-2012
Hiring company:
Major Client
Hiring company industry:
Business Services
Number of employees:
10001
Job Description
Responsibilities:
* leading and coordinating IT service management across the organisation
* implementing and managing ITIL processes
* working closely with business and IT to agree service metrics targets and change plan when required
* managing and monitoring service levels and making sure the SLA's are met
* leading and coordinating IT service management across the organisation
* implementing and managing ITIL processes
* working closely with business and IT to agree service metrics targets and change plan when required
* managing and monitoring service levels and making sure the SLA's are met